About Emergent Safety Supply
of our new customers are referred by current customers
MEASURING SUCCESS
Complete Customer
Satisfaction
At Emergent Safety Supply, we utilize a variety of performance metrics to consistently measure and improve our products, service, and operations: Customer surveys, on-time delivery statistics, individual metrics for excellence, culture measurements, and vendor delivery statistics.
NOT AN ORDER TAKER
Safety Supply Specialist Certifications
We believe sharing knowledge is power; and in this case sharing knowledge is the power to save lives. Therefore, we invest in the education and training of our sales and customer service teams, including an intensive 3 day off-site product training with customer applicability. Understanding industry trends and market disruptors is vital to our organization…and yours.
30 Hour OSHA Training
Competent Person in Fall Training Certification
Confined Space Gas Monitor Program
3E Product Certifications
Who We Are
Emergent Safety Supply (ESS) is a distributor of safety and janitorial supplies. ESS was established in 1985 and purchased by Mary Porter in 2011. Over the last 12 years, ESS has evolved from a local/regional distributor into a national distributor. WBE and WBENC certification was approved in 2012 and 2016 respectively. Our vision reflects our passion to expand into new industries, grow business through acquisitions, and deepen our customer relationships through our WBE and WBENC certifications.
Mission Statement
Our mission is to help our customers save lives, reduce liability risks, and create a socially responsible reputation for putting employee safety as a corporate priority. ESS recognizes value-added service innovation originates with our learning culture and organizational flexibility to adapt and provide unique customer safety products and services. Listening to our customer’s needs and suggestions for improvement is vital to our on-going ability to deliver high quality customer service. Giving back to others and our community is a part of our organizational fabric.
Recognition
Over the past 12 years, ESS has earned a gold status membership with SMG [our safety trade group]. SMG membership includes other distributors as well as large vendors such as 3M, Honeywell, Accuform, Cordova, PIP, Kimberly Clark and many more.The greatest recognition comes from our customer referral program which validates our commitment to “walk the walk not just talk the talk.”
