At Emergent Safety Supply, a sense of urgency is always ingrained in our company culture. We recognize that in every industry there are different challenges customers may face, and that a solution is needed at that moment. Emergent Safety Supply strives to provide the best customer service as possible, since we pride ourselves in being solution providers.
Last week, Emergent Safety Specialist, Jay Wilkin, went above and beyond to help a customer in need. It was 8:00pm Friday night and the weather was a torrential downpour – yet Jay pursued through to get our customer supplies for a customer crisis situation. We wanted to recognize Jay’s sense of urgency and ability to get our customer the products they needed quickly and during non-working hours. Thank you, Jay, for all the work you do.
Check out the note from the customer below:
“I just want to give Mr. Jay Wilkin a huge shoutout for his help last Friday. I needed some safety supplies ASAP on an emergency response and asked him if we could pick up the supplies at the shop. Not only was he willing to help me out on this time-sensitive and stressful situation but he even offered to deliver it to my jobsite. I cannot reiterate how important Jay’s response was to this high-profile project. To Jay and the gentleman that helped me that night, thank you very much!”
-Ramsey Vann, SET Environmental
